Question: Have you already downloaded and installed the Universalis program for Mac or Windows, or the free Universalis app for Android or iPhone / iPad / iPod Touch?
Question: Have you already tried it out and are you happy with all its features?
Question: Are you happy with the translations it offers, and any local calendars?
Question: If you want to use Universalis to create e-books, have you created an e-book with it and read it successfully on your e-book reader?
Answer: YES (or don't want e-books).
(If you haven't got a credit card, please click here)
We never see your credit card details. They are taken by WorldPay and checked by your card issuer.
Once the purchase is complete, you will be taken back to our site, to a page showing you your new registration code. We'll also send you an invoice by email, acknowledging payment and confirming your code.
Email and spam filters: If you block emails from our address then you will not receive the email confirming your registration code. If you don't get the confirmation email then please contact us (using the link at the bottom right of this page) and we'll send it to you again. But do make sure your spam filter doesn't eat our reply as well!
As you have seen, we have taken a lot of trouble to make sure that you are happy with Universalis before you buy a registration code. This is why a registration code doesn't add features, it just removes a time limit.
There is therefore no reason for a registration code transaction to be cancelled.
Nevertheless, we all make mistakes sometimes.
If you really didn't mean to make a purchase then please contact us at once, and explain what has happened.
If we haven't yet processed the transaction then we'll simply cancel it.
If we have already processed the transaction, but it is still fairly recent, we can make a refund through WorldPay. The only thing to note is that because we charge in sterling we have to make refunds in sterling, and if you are not in the UK then exchange rates may have moved a little bit between the charge and the refund, so you may find yourself making a tiny profit or a tiny loss overall.
Universalis Publishing Ltd · 81 Cambridge Mansions · London
SW11 4RX · England
Tel: +44 7879 635602
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